Privacy Policy

Soiree Creative Experiences (SCE)

Client Consultation & Service Agreement

By booking a consultation with Soiree Creative Experiences (SCE), you acknowledge and agree to the following terms and conditions:

 

1. Consultation Fees: A consultation fee may apply depending on the services requested. This fee covers the consultation and planning time and does not go toward the cost of any event or service.

2. Appointment Policy: Clients must attend their scheduled consultation on time. Failure to attend or arriving 15 minutes late without prior notice will result in automatic cancellation. Consultation fees are nonrefundable for missed or late appointments.

3. Right to Decline Services: SCE reserves the right to decline any service request following the consultation if the request does not align with the company's business standards, capabilities, policies, or safety requirements. If SCE declines the request for these reasons, the consultation fee will be fully refunded.

4. Individual Service Contracts: If SCE agrees to proceed with a service request, the client must review and comply with the individualized service contract, including all applicable payment schedules, deadlines, cancellation terms, and other requirements. Consultation fees remain separate from all service costs.

5. Safety and Conduct: SCE maintains a zero-tolerance policy for threatening, abusive, aggressive, or unsafe behavior. If a client or anyone associated with the client engages in such behavior before or during an event or service, SCE reserves the right to immediately suspend or terminate the service. Where termination results from such conduct, payments for work performed, time invested, and nonrecoverable expenses may be retained to the extent permitted by the applicable contract and law.

6. Liability and Assumption of Risk: Clients understand that events and activities may involve risks, including injuries, death, property damage, or unexpected accidents. Clients agree to follow all safety instructions and inform SCE of any known hazards. Soiree Creative Experiences (SCE) is not responsible for injuries, deaths, or property damage to the extent permitted by law. Nothing in this agreement removes any responsibility that SCE may have under applicable law.

7. Client Acknowledgment: By booking a consultation, the client confirms that they have read, understood, and agreed to these consultation terms. Any additional service-specific terms will be outlined in the applicable individualized contract.

8. Equipment Damage and Responsibility: The client agrees to pay for any damage, loss, or breakage to SCE’s equipment, décor, or rental items that occurs during the rental period or while services are being provided, except for normal wear and tear. The client may be responsible for the reasonable cost of repair or replacement, as applicable, for items damaged or lost due to the actions of the client or their guests.